Get ₹1600 Shipping Credits on First Recharge of ₹1000. Use Code: FR1000 *T&C Apply. Shipping Troubles? Let’s Fix That.
Get fast, reliable support to keep your operations running smoothly.
We’re Here to Help!
Talk to Our
Customer Support
Need help with deliveries, tracking, or the platform? Our support team ensures your shipping runs smoothly every step of the way.
Connect with Our
Sales Team
Looking to scale your shipping game through better rates and a shipping partner who gets your growth goals? Let’s talk!
How Our 3-Tier Support System Works
We’re committed to delivering a smooth shipping experience. Here’s how you can reach us and get your concerns resolved.
Tier 1
Customer Support
Reach out to our support team through email or call. Most queries and complaints are resolved quickly across channels. Resolution is expected within 3 business days.
Tier 2
Escalation Desk
If you’re not satisfied with the initial response or if your issue isn’t resolved on time, you can escalate it to our customer service escalation team. You’ll receive a response within 48 hours.
Tier 3
Grievance Officer
Still unresolved? You can contact our Grievance Officer with details of your previous communication. We take unresolved matters seriously and aim to close them fairly. A response is guaranteed within 48 hours.
Sathwik Dodda
Ready to Build the Future?
Join thousands of forward-thinking sellers using tech-enabled shipping to reduce RTOs, improve delivery speed, and scale with confidence.
